Customer Service

Terms and Conditions 

All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Privacy Policy 

At HandcraftHurleys.com we are committed to protecting and respecting the privacy or all our customers and visitors.

The information collected from customers when signing up is used for billing and administration purposes only and will be kept confidential. Contact information collected will be contact details and payment information (credit or debit card). None of which will be passed onto third parties.

When visitors use the website, information such as the ISP's domain, the time accessed and the pages visited will be stored by us. This is to analyse the web traffic and improve content of the site.

Any personal information contained within customer's websites and online shops is their own responsibility. We have taken security measures to ensure that our customers are protected against loss, alteration or misuse.

Customers are responsible for ensuring that only authorised personnel access their accounts. If for any reason you are concerned about this, please contact us on info@HandcraftHurleys.com. Should you have any queries relating to our Privacy Policy, please contact us at info@HandcraftHurleys.com.

Limitation of Liability 

Handcrafthurleys shall not be liable for any damages, including special or consequential damages, that result from the use of, or the inability to use, the materials on this site or the performance of the products.

Warranty Disclaimer 

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible according to applicable law, Handcrafthurleys disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement.

Handcrafthurleys does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Handcrafthurleys does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.

Copyright 

The content in this site, including but not limited to text, graphics or code, is copyrighted as a collective work under Irish and European copyright laws. It is the property of Handcrafthurleys. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Handcrafthurleys or purchasing Handcrafthurleys products. End-users may, solely for their own non-commercial use, or to place an order with Handcrafthurleys or to purchase Handcrafthurleys products, display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorised by Handcrafthurleys. End users also agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks 

All trademarks, service marks and trade names of Handcrafthurleys used in the site are trademarks or registered trademarks of Handcrafthurleys.

Typographical Errors 

In the event that a Handcrafthurleys product is mistakenly listed at an incorrect price, Handcrafthurleys reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Handcrafthurleys reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Handcrafthurleys shall issue a credit to your credit card account in the amount of the incorrect price.

Delivery Times

Returns Policy 

You may return any item within 28 days in its original condition for a refund of the price you paid for the item. For your protection we recommend that you use a recorded delivery service as Handcrafthurleys cannot be held responsible for goods not received by Handcrafthurleys. If you require an exchange, please include written details on the replacement item required.

Please ship the item to the following address:

Handcrafthurleys,

Kilcarabeg,

Duagh,

Listowel,

Co. Kerry.

Republic of Ireland

Please note the following conditions to this returns policy:

1. Items that have been customised, such as printed shirts or hurleys, cannot be exchanged or refunded unless the product or material is faulty.

2. All return and re-shipping charges are the Customer's liability.

3. We will refund shipping costs if there is a fault with the product. However, we cannot accept responsibility for return or re-shipping costs incurred when returning non-faulty items.

Term; Termination 

The terms and conditions, or any part of them, may be terminated by Handcrafthurleys without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice 

Handcrafthurleys may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Handcrafthurleys.

Use of Site 

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Handcrafthurleys employee or representative, as well as other members or visitors on the site, is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libellous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer 

Handcrafthurleys does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Handcrafthurleys is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Handcrafthurleys reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Handcrafthurleys in its sole discretion.

Indemnification 

You agree to indemnify, defend, and hold harmless Handcrafthurleys, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable solicitors' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links 

In an attempt to provide increased value to our visitors, Handcrafthurleys may link to sites operated by third parties. However, even if the third party is affiliated with Handcrafthurleys, Handcrafthurleys has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Handcrafthurleys. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Handcrafthurleys seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).